Compliance Documents

Learn about our Financial Services Guide, outlining our services, payment structure, potential conflicts of interest, and how to address complaints.

Your Privacy is important to us. CGIB is committed to protecting your privacy in accordance with the Privacy Act 1998 (Cth) and the Australian Privacy Principles.

Learn about the Insurance Brokers Code of Practice, ensuring brokers act in your best interest, provide expert advice, and maintain high service standards.

Learn about Target Market Determination (TMD) for insurance products under the Product Design and Distribution Obligations. Find all relevant TMDs here.

CGIB subscribes to the Australian Financial Complaints Authority (AFCA), a free customer service, and the Insurance Brokers Code of Practice.

Learn your duty of disclosure under the Insurance Contracts Act and the consequences of non-disclosure when entering an insurance contract.

CGIB recommends that you read our Financial Service Guide and the appropriate Product Disclosure Statement before acquiring the product. General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include our FSG and Product Disclosure Statements (PDS) for some products.

CGIB is committed to exercising greater care when dealing with vulnerable Customers and those under financial hardship.

This agreement sets out the terms on which we provide our services to you. By appointing us, you agree to be bound by these terms.

For your protection under legislation, we are required to inform you of your duty of disclosure and draw your attention to the following important information.

Understand underinsurance and co-insurance clauses to ensure full coverage for your business assets and avoid claim shortfalls.

Learn about General Advice and limitations. Ensure you consider your objectives & financial situation before acting on advice related to insurance products.

Learn why reviewing the Product Disclosure Statement (PDS) is essential for understanding your insurance coverage, exclusions, premiums, claims, and more.