Claims Made Policy

Some of the insurance products we arrange, such as Professional Indemnity, Management Liability, and Directors & Officers Liability insurance, are issued on a “claims made and notified” basis.

This means that the policy will only respond to:

Claims first made against the insured during the current period of insurance, and
Claims or circumstances that are notified to the insurer within that same period,

regardless of when the act, error or omission giving rise to the claim actually occurred (provided it is after the policy’s stated retroactive date).

Important Information

You must have a current policy in place when the claim (or potential claim) is made and notified to the insurer.
Acts, errors or omissions committed prior to the current policy period may be covered if they occurred after the retroactive date shown on your policy schedule.
Cover ceases when the policy expires, is cancelled or not renewed. Any claim or circumstance first made or notified after this date will not be covered unless run-off cover has been arranged.
You are required to notify your broker or insurer as soon as you become aware of any situation that could reasonably be expected to give rise to a claim.
Failure to do so may prejudice your right to cover under the policy.

Example

If you performed professional services in 2022 and a claim is made in 2025, your 2025 policy would respond — provided continuous cover has been maintained since 2022 and the claim (or potential claim) is notified within the 2025 policy period.

Disclaimer:
This information is provided for general purposes only and does not consider your individual objectives, financial situation or needs. You should read the Product Disclosure Statement (PDS) and policy wording carefully to ensure the cover is appropriate for you. Please contact your broker for advice specific to your circumstances.