About CGIB

Your smart choice for commercial insurance brokers

Making Commercial Business Insurance Simple For Everyday Aussie Business Owners

CGIB makes insurance easy. With a secure and proven heritage of more than 30 years, we’re proud to lead the way as an innovative commercial insurance broker where Australian businesses turn for down to earth, competitive, knowledgeable and tailored insurance advice. Proudly based in Melbourne, our team is well equipped to work with clients all across Australia.

Offering a comprehensive range of business and commercial insurance products and a great customer service experience, we deliver when it matters. After all, it’s your business and reputation at stake. As a family owned business ourselves we really do understand.  

Because we’ve been around for three decades, you directly benefit from our excellent relationship with leading insurance companies. As leading commercial insurance brokers, we use our extensive network to provide access to markets and policies that you can’t access directly. Backed up by the strength of being part of the Steadfast Group. So, you can rest assured you’re in safe hands all the way through from taking out a policy to being guided through your claim. 


The CGIB Business Insurance Difference

We know that choosing insurance can be time consuming and confusing. That’s why at the heart of all we do is you, our customers. We’re committed to always going the extra mile to provide you with personalised service, easy payment options, aligning policy dates and providing peace of mind knowing you’ve made the right choice for your business. 

We’re easy to deal with and keep our promises to you. That’s the CGIB difference.

Commercial Insurance Brokers With Superior Service In Our DNA

We’re committed to making business insurance simple for everyday Australians. So you can:

  • Feel confident your business and personal insurance needs are taken care of
  • Save time researching options
  • Protect your assets and reputation 

In life and in business, we understand that the unpredictable sometimes happen. It’s these unexpected twists and turns that can sometimes be stressful – especially if we haven’t planned ahead to protect our business, and ourselves. 

That’s why CGIB has been making insurance simple for business owners for more than 30 years. To help you secure your livelihood and have peace of mind about the future.  

As commercial insurance brokers, we believe that if you have a plan for the future, then today looks a little bit brighter. We pride ourselves on making sure you have the right cover at the right price, that’s just right for you. 

We take the time to get to know your business and what your goals are. This way we can design insurance solutions that are always in your best interest.

We Live And Breathe Our Brand Values

We live by our brand values of being down to earth, in-the-know, helpful and positive. Because insurance doesn’t have to be so hard.

Down to earth

We’re authentic, real and always come from a genuine place.

In-the-Know

We’re confident in our abilities and our clients trust us to give the right advice.

Helpful

We respond in a timely fashion and are always seeking to deliver value.

Positive

We focus on solutions, not problems, while providing a balanced point of view.

Insurance Brokers Code of Practice

The General Insurance Code of Practice outlines certain minimum standards of service that you should expect from insurers that have adopted the Code. The standards covered by the Code include buying and renewing insurance, claims handling and complaints handling. CGIB subscribe to The Code and we’re committed to complying with it.

For more information on the General Insurance Code of Practice and our complaints process see our Complaints Page & Code of Practice page.

Hear Directly from Our Clients

Don’t take our word for it, see what other business owners and clients have to say.

Trevor Brown
The staff at CGIB were very helpful and achieved what I needed without fuss or delay. Excellent experience
Alexis Rivers
Caroline at CGIB Insurance is just great to deal with. She’s proactive, knows her stuff, and is always easy to reach.

She really takes the time to understand my business and makes sure everything is clear and properly covered. Feels more like having someone in your corner than dealing with insurance.

Super highly recommend.

Thanks agian =)
Steve Colakidis
I have used CGIB as my insurer for over 10 years and they have always been very professional and reliable.
Antonio Iannella
CGIB have facilitated insurance for our Owners Corp requirements for the last few years. Sarah has been professional, diligent, helpful and I highly recommend their services.
PINA SERNIO
Wouldn't go anywhere else! We have been in the building industry for over forty years and have used other companies to handle our insurances and it was a nightmare. CGIB has been responsive, efficient and pleasure to do business with. They have handled our claims in a speedy manner and stayed on top of things, sending ME friendly reminders to help me stay on top of things. We have been with them for what could be over 15 years and highly recommend them.
Peter Clapham
Very easy to work with. Nothing a problem Caroline exception to deal with always obliging.
Cheryl Griffiths
We have used CGIB for many years. Caroline is very easy to deal with. Communication is always punctual & polite.
Todd Hampson
Thank you, CGIB has been an easy company to work with and was able to find me a competitive insurance offering.
Carl
Very knowledgeable and helpful. My hat off to Sarah and the team. So friendly and she goes out of her way to help as much as possible.
Anthony
Our family has been working with Joe and his team for over 15 years and we couldn’t be happier with the service. From day one, they’ve been hardworking, trustworthy, and genuinely committed to looking after our needs. What really sets them apart is how they stay on top of current insurance developments and proactively keep us informed. Joe and his team take the time to understand our situation and always provide clear, honest guidance. They’re not just our insurance brokers—they’re trusted advisors we rely on completely. We can’t recommend CGIB highly enough.

Keep Up To Date On News And Insights From The Blog

Providing you with great insurance products to protect what’s most important to you is a given. But we also believe in keeping you up to date with the day to day risks that businesses face. Check out our blog for the latest.

Stop Your Tools & Equipment Going Walkies: Here’s How
How to Handle your Management Liability Risks Better
What you Risk if Your Home is Underinsured
The Importance of paying premiums by the policy expiry date
Why you need to have the right entities as named insured on your Policy
Why is it important to list all business activities on your insurance policy?

Ready To Protect Your Business With Confidence?

We make insurance simple, with expert advice and support at every step.

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