About CGIB

Your smart choice for commercial insurance brokers

Making Commercial Business Insurance Simple For Everyday Aussie Business Owners

CGIB makes insurance easy. With a secure and proven heritage of more than 30 years, we’re proud to lead the way as an innovative commercial insurance broker where Australian businesses turn for down to earth, competitive, knowledgeable and tailored insurance advice. Proudly based in Melbourne, our team is well equipped to work with clients all across Australia.

Offering a comprehensive range of business and commercial insurance products and a great customer service experience, we deliver when it matters. After all, it’s your business and reputation at stake. As a family owned business ourselves we really do understand.  

Because we’ve been around for three decades, you directly benefit from our excellent relationship with leading insurance companies. As leading commercial insurance brokers, we use our extensive network to provide access to markets and policies that you can’t access directly. Backed up by the strength of being part of the Steadfast Group. So, you can rest assured you’re in safe hands all the way through from taking out a policy to being guided through your claim. 


The CGIB Business Insurance Difference

We know that choosing insurance can be time consuming and confusing. That’s why at the heart of all we do is you, our customers. We’re committed to always going the extra mile to provide you with personalised service, easy payment options, aligning policy dates and providing peace of mind knowing you’ve made the right choice for your business. 

We’re easy to deal with and keep our promises to you. That’s the CGIB difference.

Commercial Insurance Brokers With Superior Service In Our DNA

We’re committed to making business insurance simple for everyday Australians. So you can:

  • Feel confident your business and personal insurance needs are taken care of
  • Save time researching options
  • Protect your assets and reputation 

In life and in business, we understand that the unpredictable sometimes happen. It’s these unexpected twists and turns that can sometimes be stressful – especially if we haven’t planned ahead to protect our business, and ourselves. 

That’s why CGIB has been making insurance simple for business owners for more than 30 years. To help you secure your livelihood and have peace of mind about the future.  

As commercial insurance brokers, we believe that if you have a plan for the future, then today looks a little bit brighter. We pride ourselves on making sure you have the right cover at the right price, that’s just right for you. 

We take the time to get to know your business and what your goals are. This way we can design insurance solutions that are always in your best interest.

We Live And Breathe Our Brand Values

We live by our brand values of being down to earth, in-the-know, helpful and positive. Because insurance doesn’t have to be so hard.

Insurance Brokers Code of Practice

The General Insurance Code of Practice outlines certain minimum standards of service that you should expect from insurers that have adopted the Code. The standards covered by the Code include buying and renewing insurance, claims handling and complaints handling. CGIB subscribe to The Code and we’re committed to complying with it.

For more information on the General Insurance Code of Practice and our complaints process see our Complaints Page & Code of Practice page.

Hear Directly from Our Clients

Don’t take our word for it, see what other business owners and clients have to say.

I have used CGIB for many years and have always had great professional service from them
I have used CGIB for many years and Sarah has always been helpful and professional
I was tired of getting ripped off for commercial insurance and decided to contact these people who were very quick and efficient and I'm now paying just over half what I was asked to pay for this coming year. It was exactly the cover I wanted and needed. Well done.
Aleisha was very helpful in providing me with a quote within an hour after my initial enquiry and the certificate of currency was issued the next day.
Highly recommend CGIB!
Caroline of CGIB is a delight to deal with. No fuss, very quick return emails and the premiums for policy are certainly acceptable and fair. I highly recommend CGIB.
Fair price, Friendly service, No problem to hold the quote for a few weeks
Dearest Caroline,

Thank you so much for your tireless efforts to assist us renewing our Insurance Policies including the Professional Indemnity Insurance and also the Landlord Insurance Policy 2026-2027

We always trusting that we will have our policies renewed without any hiccups or stress when you are handling the process, responding to our questions patiently and very gently.

We always keep recommending CGIB - Commercial and General Insurance Brokers to all our colleagues and friends as we keep dealing with CGIB more than 20 years.
Lisa has been so great to deal with, always so quick to respond, always kind and professional in her approach and answers any policy queries I have
I have been using CGIB for my business for several years, and I have consistently been impressed with their excellent service, professionalism, and support. Caroline is always incredibly helpful whenever I email with questions, and the team is consistently prompt with their renewal reminders. I highly recommend CGIB to anyone looking for reliable and professional insurance services.
I recommend CGIB. Caroline was a wonderful person to deal with at CGIB. My calls and emails were promptly answered. Competitively priced insurance policies. Caroline was patient and calm throughout the process. Thank you for your professionalism!!

Keep Up To Date On News And Insights From The Blog

Providing you with great insurance products to protect what’s most important to you is a given. But we also believe in keeping you up to date with the day to day risks that businesses face. Check out our blog for the latest.

Ready To Protect Your Business With Confidence?

We make insurance simple, with expert advice and support at every step.

Start Your Quote Chat With Our Team